Are there any requirements for a wholesale member?

Wholesale area on the Orientalpearls.net is open to the trade and for people who has a resale permit.

After you become an orientalpearls.net wholesale customer, you will enjoy the following benefits:

-30-60% off our already low retail prices
-Free USPS priority mail shipping on orders over $300 (USA orders only)
-Customer service in the USA via email, live support, or phone
-90 day product guarantee.

How do I become a wholesale member?

The first step is to register as a customer here, and send a copy of your sellers license to [email protected]. Once approved, your account will be changed to wholesale status and you will be notified. This usually takes less than one business day.

There are certain requirements and minimum order sizes to be met in order to become a wholesale member. Also policy on returns is different from our retail customers. Please read the following important information regarding wholesale orders.

-We will be happy to exchange items, but we do not issue refunds on wholesale orders.
-We keep a stock of most items at our US office, but for large quantities or out of stock items, there can be a backorder time of approximately two weeks.
-Orders do not come with gift packaging such as pouches and boxes.

For USA orders:
-Orders under $300 will be charged $30 for USPS priority mail shipping. Over $300 is free USPS priority mail shipping.
-If you want express shipping, we will charge actual shipping costs from its origin.
-Back orders are shipped with no additional shipping charge. Back orders with a total less than $100 and less than one pound will be shipped via 1st class airmail rather than priority mail.

For international orders:
-Orders under $300 will be charged a $30 shipping fee. Orders over $300 get free
shipping. We will pick the shipping method best suited for your order.
-If you want express shipping, we will charge actual shipping costs from its origin.
-Orders are held until all products are ready to ship, unless special arrangements are made, and you agree to the additional shipping charge. The exception would be if we chose to ship from both of our offices directly to you.

Why use Oriental Pearls as your freshwater pearls and pearl jewelry supplier?

If you want:

No worry about your shipment,

No headache after your receive the packages and discover damage goods in the transportation.

Excellent Customer Service with Fast Response that is available 24/7 hours a day by phone, live support, email or fax.

Any kind of help whenever you need it!

Yes we even had to prepare invoices for one of our wholesale members for the questions that IRS asked him for the products that they had purchased from us couple years ago.

After seven years being in business (my how time flies) with an impeccable Better Business Bureau Record since 2006 your can be assured that Your satisfaction is our highest priority.

6 months Warranty – We are here to stay

As a guarantee of our product quality, we offer a six-month free repair for all of our hand-made finished pearl jewelry. We understand most store owners or retailers do not do repair work, so if there is anything that needs to be repaired or be resized or lengthed per your customers’ request, please send them back to us, and we will repair them for you for FREE.

Any repair work, no matter it was done by your little niece or your grandson, your delivery guy or even your pets, just send it back and we will repair it for you at no extra cost. All you will have to pay is the shipping cost involved. You can send it to our USA or our supplier’s office whichever is the most convenient for you.

Your satisfaction is always guaranteed

We inspect every item before shipment to ensure you are receiving your merchandise in perfect condition. However, if you are not happy with your purchase for any reason, you may send back the item within 10days in its original condition with a copy of the invoice. All returns are subject to approval. No merchandise may be returned without obtaining a return authorization within 5(five) days of receipt of merchandise. Call or email us first before you make a return. We are not responsible for damaged merchandise due to wear and tear. However for customized orders, a 15% restocking fee might be applied especially if we had sent you a sample and the items delivered are the same as the sample.

We will do an exchange or fully refund your money for the purchase price, including shipping & handling if there are any problems on our part, which including:You receive the wrong item;or You think the item is misrepresented, i.e. the materials are not the same as described on website, or there are differences in size and length. (Please note that slight color difference caused by the normal process of photographing can not be included in this situation.)

We will make it right for you!

Why is there a minimum amount for orders?
We pass on significant savings to our wholesale members so that they can have an price advantage in this competitive world. Our competitive pricing requires that we set an order at a minimum, which is standard in business-to-business transactions in the industry. We challenge that you won’t find another wholesaler has the same low wholesale priced pearls or pearl jewelry than ours with such an excellent customer service that is usually only available for retail customers.

If you do not give us a try, you would never know what kind of profit you could have been making. Not only that, most of our clients are telling us the headaches they had when they used other suppliers. And they wish they had tried out us earlier, and their life could have been much easier and fewer things to be worried about, such as payment, shipment and quality of the products.